The benefits of virtual appliances
Until recently, physical appliances have been considered by many to be the best and most efficient way for businesses to deploy specialized solutions as such devices reduce the management overhead by eliminating the complexities associated with deploying and managing applications across multiple pieces of hardware. While physical appliances do indeed represent a streamlined and cost-efficient option, SMBs can nonetheless end up short-changed. Vendors of physical appliances target their products at the enterprise-space market as that is where the most money is to be made and, accordingly, the majority of these devices have not been designed with SMBs in mind. But while enterprise needs may remain relatively constant, in smaller emerging or expanding businesses needs are likely to be anything but constant. Physical appliances simply do not provide the fexibility needed to be able to meet the changing needs of SMBs in a cost-efficient manner. Should a SMB need to add capacity or build-in redundancy, the only way that that can be achieved is with the purchase of bigger and/or additional appliances – something which may not be within their budget. VAs turn all that completely on its head. While VAs provide with the exact same benefits as physical appliances, they also provide an unprecedented degree of functionality and flexibility that enables SMBs to reap the benefits of enterprise-class IT:
High Availability and streamlined backup. Technical and financial constraints can make it challenging for SMBs to develop and implement comprehensive data protection and disaster recovery strategies. Leveraging VAs in conjunction with virtualization can, however, make the process both less costly and less complicated.
Building redundancy into a network with physical appliances can be costly. Should a SMB run a number of appliances, redundancy can only be achieved by purchasing an equal number of stand-by appliances – and that can stretch the budget. In contrast, with VAs redundancy can be achieved with only one additional server. Should the server on which a particular VA is running fail, the VA can simply be moved to a different server. The process can be entirely automated using the virtual environment’s failover mechanism, ensuring maximum availability and eliminating business interruption.
VAs also enable speedier and more comprehensive change management. Resource constraints often force SMBs to adopt a patch-and-pray approach to updating and, similarly, configuration changes are also frequently rushed into the production environment with only minimal, if any, prior testing. In a virtual environment, however, change management becomes a considerably less complicated and less resource-intensive process. Updates or configuration changes be applied to a VA running in a snapshot of the production environment, enabling changes to be comprehensively tested before going live enabling SMBs to eliminate human or updated-related errors which can lead to downtime.
Creating and maintaining a comprehensive backup strategy is critical for businesses of all sizes, but it is something which SMBs often find to be particularly challenging. While the plug-and-play convenience of physical appliances can streamline certain aspects of systems management, it does nothing to ease the overhead associated with creating backups. In fact, physical appliances can add some additional complexities. Since each appliance has its own backup schema, automation may not be an option. Furthermore, the task may need to be handled by a member of a staff with knowledge of that particular device – and that can create problems for businesses with small IT departments. But VAs can make the process much more streamlined. As the exact same mechanism applies to all VAs and as all the com-ponents to each VA are contained within a single file, the process becomes considerably more straightforward. SMBs which have previously struggled with backups will find that virtualization and VAs open new doors and enable them to implement strategies that are as comprehensive as those relied on by their enterprise-space counterparts.
Easy capacity planning and high scalability. IT work-loads can change rapidly and the demands on a particular application or server can increase exponentially with-in a short period of time. Similarly, increases in staffing levels or staff redeployments can also impact the workload on various applications or servers.
These factors combine to make capacity planning both extremely important and extremely challenging. SMBs need to purchase enough capacity to meet not only the current peak workloads, but also to meet the estimated future peak workloads – in other words, they need to buy more capacity than is currently needed. And getting the sums right is critical as should a SMB which relies on appliances underestimate its capacity needs, there is no speedy way to add more. Purchasing additional capacity can also result in resources being idle or wasted. For example, a business which had 45 employees would probably not want to purchase an anti-spam appliance which had a maximum capacity of 50 users; instead, in order to have room for expansion, the business would probably want to purchase a more expensive version of the appliance which had a maximum capacity 500 users. Accordingly, both capacity and money would be wasted. With VAs, capacity planning becomes considerably easier. Unlike a physical appliance, a VA does not have built-on capacity limits. Should the workload on a VA increase to the point that it requires additional resources, those resources can be provided simply by either allocating a greater share of physical server’s resources to the VA or by moving it to an alternative server. This enables businesses not only to easily scale up, but to scale down too when the demand for a particular application decreases.
In short, VAs enable businesses to become more agile and responsive, to direct resources to where they are most needed, to reduce spending on idle capacity and to cut costs and boost ROI by maximizing the utilization of their existing assets.
Straightforward deployments and migrations. Deploying a physical appliance can be a time consuming process: the appliance will need to be ordered-in, wired into the network and then configured. Migrations from one physical appliance to another invariably prove to be even more time consuming and challenging. Given expectations of 24/7/365 availability, simply finding a window in which to complete the work can be problematic. Add to that complexities associated with migrating a data store that is constantly changing and realigning the data to match its new software environment, and the process can become a job of nightmare proportions.
In comparison, deploying a VA is extremely straightforward and the process can usually be completed within a matter of minutes. The process involves nothing more than installing a downloadable image into a virtual machine and setting the necessary options to configure the appliance.
Migrations are equally straightforward. Should a business need to move a VM to a different server, migration is simply a matter of copying and moving the single file into which the VM has been encapsulated. Ease of deployment and migration both eases the management overhead and enables a business to respond to changing requirements and workloads much more rapidly.
Easy evaluation. To evaluate a physical appliance, a business must order-in, configure and install a test unit. Should the business decide to buy, it will probably be necessary to order a replacement appliance – and then configure and install that too. Evaluating a VA is, however, both considerably easier and speedier. VAs can simply be downloaded and loaded onto any server, enabling evaluation to begin immediately. Because the process becomes considerably easier and speedier, businesses are able to evaluate a broader range of solutions enabling them to identify the product which most closely matches their needs.
Reduced acquisition and management costs. VAs typically cost less than physical appliances as they are entirely software-based and so have lower production costs. Furthermore, the reduction in the management overhead achieved through streamlined backup, provisioning and management processes enable VAs to deliver a much better return on investment than physical appliances.
Customer testimonials
“We moved to WebTitan 6 months ago which saved us 50% in license fees. Our business was delighted about the saving, and as an Administrator I knew that I would enjoy the same flexibility, scalability and stability that we experience with SpamTitan. We enjoy the fact that WebTitan runs on a lightweight OS base. We require no OS license (Windows) like we did with previous solutions. The additional virus protection built into WebTitan is a great feature not available in competitor products. The native LDAP support is great – we can integrate into Active Directory and Novell Directory Services. I believe that we added value to our organization by replacing our existing solution with WebTitan at 50% of the cost.”



