The Acer cyberattack recently reported to the California attorney general was due to an unspecified “security issue” on the company’s online store. Acer recently discovered that an unauthorized third party had gained access to its server and had stolen the data of its customers. Customers affected by the breach had made a purchase through Acer’s online store between May 12, 2015 and April 28, 2016.
Full Credit Card Information of Customers Stolen in Acer Cyberattack
Affected customers’ names, addresses, credit card numbers, card expiry dates, and CVC codes were all potentially stolen in the attack. Acer has pointed out that Social Security numbers were not recorded and were not obtained by the attackers. Acer does not believe that customer login details were stolen; however, the theft of password and login data could not be ruled out.
All individuals impacted by the breach do face a significant risk of suffering financial losses and must therefore keep a close check on their credit card statements for any sign of fraudulent activity. Due to the high level of risk Acer has recommended that all customers impacted by the breach place a credit freeze and fraud alert on their files. Credit reports should also be obtained from each of the credit agencies.
The incident has been reported to law enforcement and an investigation is ongoing. Acer also brought in external cybersecurity experts to assist with the investigation.
It is unclear how the Acer cyberattack occurred and whether the attackers gained access to the company’s systems in May last year or whether the attack occurred recently and resulted in a year’s worth of data being stolen. However, Acer did confirm to PCWorld that customers’ have been placed at risk because their data were “inadvertently stored in an unsecured format.”
In a statement issued by the Taiwanese computer company, Mark Groveunder Vice President, Customer Service for the Pan-American region said “We regret this incident occurred, and we will be working hard to enhance our security.” The company’s payment processing company has been informed of the breach and customers have now been notified by mail.