Why is DNS filtering for MSPs so important? Find out how you can better protect your clients against web-based attacks and the MSP benefits of offering this easy to implement cybersecurity solution.

A recent survey conducted by Spiceworks has revealed that DNS filtering is now considered an essential part of the security stack at the majority of large firms. The survey was conducted on companies with more than 1,000 employees and revealed 90% of those firms are using a solution such as a DNS filter to restrict access to the internet to provide protection from malware and ransomware attacks.

89% of firms use DNS filters or other web filtering technology to improve productivity by blocking access to sites such as social media platforms, 84% of firms block access to inappropriate websites, and 66% use the technology to avoid legal issues.

Given the risk of a malware or ransomware download over the Internet and the high cost of mitigating such an attack, it is no surprise that so many large firms are using web filtering technology to reduce risk.

Why DNS Filtering is so Important for SMBs

Phishing attacks and ransomware/malware downloads are major risks for large businesses, but SMBs face the same threats. SMBs are also less likely to have the resources to cover the cost of such an attack. For example, the average cost of a ransomware attack on an SMB is $46,800 according to Datto. The cost of remediating such an attack is just too high, which is why so many SMBs fold within 6 months of experiencing a data breach.

DNS filtering is an important control to prevent malware and ransomware attacks over the Internet, both by blocking downloads of ransomware and malware and preventing employees from visiting phishing websites.

According to the Spiceworks survey, 38% of organizations have experienced at least one security incident as a result of employee Internet activity. By restricting access to certain categories of website and blocking known malicious websites, SMBs will be much better protected against costly attacks.

Add to that the amount of time that is lost to casual internet surfing and web filtering is a no-brainer. 28% of employees waste more than 4 hours a week on websites unrelated to their work, but the percentages rise to 45% at mid-sized businesses and 51% of employees in small businesses waste more than 4 hours a week on personal Internet use.

There is no latency with DNS filtering, plus controls can be implemented to restrict certain bandwidth heavy activities to improve network performance.

DNS Filtering for MSPs – The Ideal Web Filtering Solution

DNS web filtering is a low-cost cybersecurity solution that actually pays for itself in terms of the productivity gains and by preventing costly malware, ransomware, and phishing attacks. Further, in contrast to appliance-based web filters, DNS filtering requires no hardware purchases or software installations which means no site visits are required and the costs are affordable for most SMBs. DNS filtering can also be set up for clients remotely in a matter of minutes.

DNS filtering is ideal for MSPs as it is hardware and software independent. It doesn’t matter what devices and operating systems your clients have because DNS filtering simply forwards web traffic to a cloud-based filter without the need to install any clients or agents on servers or end points.

TitanHQ’s DNS filtering for MSPs has a low management overhead, so there is little in the way of ongoing maintenance required. A full suite of customizable reports can be automatically generated and sent to clients to show them what threats have been blocked, who in the organization has been trying to access restricted content, and which employees are the biggest drain on network performance. MSPs can easily add in web filtering to existing security packages to provide greater value or offer web filtering as an add-on service to generate extra, recurring monthly revenue and attract more business.

MSP-Friendly Features of WebTitan Cloud for Service Providers

  • Host WebTitan Cloud with TitanHQ or in your own private cloud
  • Full suite of APIs to allow you to integrate WebTitan Cloud with your auto-provisioning, billing, and monitoring systems or third-party solutions
  • You do not need to become an IPS to provide Web filtering to your clients
  • WebTitan Cloud is scalable to hundreds of thousands of users
  • WebTitan Cloud includes multiple management roles
  • New customers can be added and configured in minutes
  • WebTitan Cloud is available as a white label ready to take your own branding
  • MSPs benefit from industry-leading customer service
  • Highly competitive pricing, aligned monthly billing, and generous margins for MSPs

If you do not yet offer web filtering to your clients, if you are unhappy with your current service provier or the margins they offer, call TitanHQ today for more information on our DNS filtering for MSPs and for further information on the MSP Program program.