A new Facebook Messenger malware and adware campaign has been detected by Kaspersky Lab. The malware is capable of gathering information about the user and directing them to websites that offer downloads tailored to the users’ operating system and browser. Landing pages are also customized to maximize the probability of the user taking the required actions. This advanced Facebook Messenger malware and adware campaign works on Windows PCs and Macs and is not dependent on the browser being used.

The Facebook Messenger malware and adware campaign starts with a Messenger message containing a link to a video file, with that link pointing to Google Docs. Since Facebook Messenger is used with Bitly URLs it is hard for users to determine that the links are not what they seem.

Cleverly, a picture is taken from the user’s Facebook page which is incorporated into a dynamic landing page that is tailored to the individual. The landing page appears to host a playable video file. Clicking on the video will direct the user to a website where information is gathered on their environment, including their operating system, browser type and other information. The user is then directed to another website that is tailored to the information obtained from the first website.

Windows users using Firefox are directed to one website, IE users to another, and Mac users elsewhere. Those sites offer updates such as Flash downloads and malicious Chrome extensions. At present, these campaigns are being used to download adware, although they could easily be tweaked to install malware.

The Chrome extension is adware, but also includes a downloader which will allow further payloads to be delivered to the user’s device. What is not currently known is how the messages are being sent via Messenger. David Jacoby, the Kaspersky Lab researcher who discovered the Facebook Messenger malware and adware campaign, said, “It may be from stolen credentials, hijacked browsers or clickjacking. At the moment, we are not sure because this research is still ongoing.”

While the messages could be sent by unknown individuals, they may also be sent from Facebook contacts whose accounts have been compromised. Any hyperlinks sent via Messenger should therefore be treated with suspicion, especially when they appear out of the blue.

This new campaign is clever, although it is just one of many that are distributed via Messenger. Businesses can protect themselves against Facebook Messenger malware campaigns by using a Web Filtering solution such as WebTitan.

Many businesses choose not to block Facebook due to the negative impact it has on staff morale. However, with WebTitan it is possible to block Facebook Messenger without blocking the Facebook website. Employees can still access Facebook, while employers are protected from malicious messages that could result in malware downloads.