Managed Service Providers can spend a significant amount of time dealing with phishing attacks and other security breaches. While MSPs provide an invaluable service and help their clients deal with cyberattacks, by providing security services, MSPs can not only protect their clients and prevent attacks, but also save themselves a considerable amount of time and improve their bottom lines.

The Devastating Consequences of an SMB Cyberattack

Successful cyberattacks on businesses can be catastrophic. The average cost of a data breach has now risen to $3.86 million, according to the Ponemon Institute. Such a high cost means many SMBs struggle to stay in business following a major breach.

A data breach can cause a significant drop in share price. While many businesses see share prices return to near pre-breach levels around 6 months after a major breach, many SMBs do not survive that long. Figures from the National Cyber Security Alliance show that up to 60% of SMBs permanently close their doors within 6 months of suffering a data breach.

Not only do businesses have to cover the cost of remediating a breach, they can lose market share which can be difficult to recover. Customers can also be very unforgiving. If customers’ personal information is exposed as a result of a data breach, the loss of business can be considerable. The damage caused to the reputation of a business by a cyberattack can take a very long time to repair.

Many SMBs believe they are too small to be worth hacking, yet the National Cyber Security Alliance’s figures show that is far from the case. 70% of cyberattacks target small businesses, and while not all of those attempts are successful, nearly 50% of SMBs around the globe report that they have experienced at least one successful cyberattack.

Cybersecurity Solutions for MSPs

MSPs that start offering cybersecurity to their clients can prevent the majority of these cyberattacks, providing the right solutions are chosen. Businesses will naturally need a robust firewall to prevent direct attacks, but many attackers are able to bypass this perimeter control by targeting the weakest link in security: Employees.

Cybercriminals are able to bypass perimeter controls by sending phishing emails to employees. Two recent examples have clearly demonstrated this. The San Diego School District discovered a hacker had gained access to its network and a database of 500,000 staff and student records with phishing emails. 50 email accounts were compromised in that attack. Cape Cod Community College also experienced a phishing attack targeting the finance department, the end result of which was fraudulent transfers being made to criminal-controlled bank accounts totaling more than $800,000. End user training could have made all the difference, as could an advanced spam filtering solution – both of which could easily be provided by MSPs.

Why Web Filtering Should be Part of Your Security Stack

Email security is an area often lacking at SMBs, even though email is the most common attack vector. Web-based attacks are also common, and this is an area where many SMBs are particularly vulnerable. This is another area where MSPs can help improve security.

Web filtering is often overlooked as traditionally this has been a security control that is difficult for MSPs to implement. Appliance-based filters require hardware purchases and site visits. Standard web filters require content to be downloaded before access is blocked and that they can cause major latency problems. DNS filtering solves these problems. Since filtering takes place at the DNS level, controls are applied before any content is downloaded and latency issued are avoided and web-based threats are blocked at source. Since there is no need for hardware to be purchased, it is cost effective for most businesses to implement. There are also no software downloads and deploying the solution is a quick and easy Process. Everything can be set up remotely in a matter of minutes and clients can be protected from malware attacks, phishing, and ransomware downloads while also controlling content and blocking illegal and unacceptable web activity.

WebTitan: MSP-Friendly Web Filtering to Protect Wired and Wireless Networks

In contrast to many DNS-based web filtering solutions, WebTitan has been developed to meet the needs of MSPs. One of the main problems with most DNS-based web filters for MSPs is the inability to add MSP branding. It is abundantly clear it is a third-party solution.

WebTitan can be totally rebranded, allowing MSPs to add their own logos and reinforce their brand image. WebTitan can be hosted on TitanHQ’s servers or within an MSPs own environment. WebTitan also has a well-established channel program and offers special pricing packages specifically for MSPs with generous margins and monthly billing. No other web filtering solution is as MSP friendly.

Other key features of WebTitan include:

  • Highly granular filtering controls: Filter by category, content, and keyword
  • Supports whitelists and blacklists
  • Intuitive control panel requiring no user training
  • Highly scalable solution with virtually no upper limit on number of clients or users
  • Embedded malware filter supported by dual AV engines
  • Extensive reporting suite and ability to brand and schedule client reports
  • Real time view of web activity
  • No latency
  • Remote management and monitoring via APIs and easy integration into billing and auto-provisioning systems
  • Flexible polices for different environments and users
  • Protection for wired and WiFi networks
  • Ability to provision new clients in minutes
  • Full product available on a free trial
  • Industry leading customer support

For further information on TitanHQ’s cybersecurity solutions for MSPs including WebTitan Cloud, WebTitan Cloud for WiFi, and the TitanHQ spam filter, SpamTitan Cloud, contact the MSP Program Team today.