Supply chain attacks allow cybercriminals to attack businesses through weak links in the supply network. Smaller companies are attacked, which gives hackers access to larger and better secured businesses: Businesses that would be harder to attack directly.
This attack method was used to spread NotPetya malware in Ukraine. A software supply company was breached which allowed the malware to be spread to the software supplier’s clients. The massive data breach at Target in 2014 was made possible by first attacking an HVAC system provider. The attack allowed hackers to install malware on the Target’s POS system and obtain the credit card numbers of millions of its customers. According to Symantec, supply chain attacks doubled in 2018.
There are many different types of supply chain attacks, but all serve a similar purpose. By attacking one company it is then possible to attack a bigger fish, or in the case of attacks on cloud service providers and managed service providers, a single attack will give a hacker access to the networks of all MSP clients.
Large businesses often have the budgets to hire their own IT and security staff and can implement robust defenses to prevent attacks. Smaller businesses often struggle to recruit security professionals as they are in high demand. With the shortage of skilled cybersecurity staff and an inability to pay the large salaries that skilled cybersecurity professionals demand, SMBs often turn to MSPs to provide those services.
In order to be able to provide those services, managed service providers are given remote access to their client’s networks. Many of the tasks that need to be performed by MSPs require administrative privileges. Managed service providers also hold login credentials to their clients’ routers and cloud accounts. All of those credentials are extremely valuable to hackers.
Given the typical number of clients each MSP has, a successful attack on an MSP could prove very profitable for a hacker. It is therefore no surprise that there has been an increase in cyberattacks on MSPs and CSPs.
While MSPs are usually good at securing their clients’ networks and ensuring they are well protected, they also need to ensure their own house is in order. Patches must be applied promptly, vulnerabilities must be addressed, and security solutions must be put in place to protect MSPs systems.
MSP staff should be security aware, but when they are busy resolving their clients’ problems, mistakes can easily be made such as responding to a well-crafted spear phishing email. All it takes is for one MSP employee to respond to such an email for a hacker to gain a foothold in the network.
Naturally, security awareness training should be provided to all MSP employees and security solutions need to be deployed to protect against email and web-based attacks. This is an area where TitanHQ can help.
TitanHQ Cybersecurity Solutions for MSPs
TitanHQ’s offers a suite of cybersecurity solutions for managed service providers that have been developed from the ground up with MSPs in mind. TitanHQ has an in depth understanding of what MSPs need, having been working closely with them for more than two decades. TitanHQ solutions provide everything MSPs could reasonably ask for to meet the demands of their clients.
Our multi-tenanted solutions are full of features to help MSPs save time and money. The solutions work on any operating system, client accounts can be up and running within 20 minutes, and fully automated updates minimize the management overhead while ensuring maximum protection from threats. Furthermore, all TitanHQ solutions are available in white label format ready to receive an MSPs logos and there is a choice of hosting options, including the option of hosting the solution within an MSPs own infrastructure.
SpamTitan is an easy to implement and easy to manage cloud-based spam filtering solution that provides excellent protection against the full range of email threats. Email attachments are scanned using dual antivirus engines that block 100% of known malware threats. Suspicious attachments that pass the AV scans are sent to a Bitdefender-powered sandbox where they are subjected to an in-depth, sophisticated analysis to identify previously unknown malware threats and malicious scripts. SpamTitan also uses a defense-in-depth approach to protect against phishing threats, including machine learning predictive techniques to identify zero-day phishing threats. SpamTitan scans inbound and outbound emails and includes a data loss prevention feature to prevent attempts to use email accounts to send sensitive data outside the organization.
TitanHQ has developed WebTitan to provide protection against web-based threats. WebTitan is a DNS-based web filtering solution that prevents employees and guest network users from visiting malicious websites used for phishing and malware distribution. Stopping malicious requests at the DNS layer, which is better than waiting for the payload to be delivered onto the machine and then removed. By stopping it at the DNS layer you’re reducing not only malware infections, but containing machines already infected by preventing them from communicating out to their C&C servers. SpamTitan and WebTitan are fed threat intelligence in real time from an active database of 650 million users, which provides zero-minute protection against cyber threats.
Benefits of TitanHQ Cybersecurity Solutions for MSPs
- Easy client account administration via a central control panel
- One control panel to manage all clients
- Intuitive controls with low management overhead
- Eliminates the need for site visits, with no local support required
- No end user software installations needed
- Incorporate new clients in minutes
- Competitive usage-based pricing with monthly billing
- Three hosting options: Our servers, a private cloud, or within an MSP’s infrastructure
- Generous margins for MSPs
- Industry-leading technical support and customer service
- Solutions available in a white label version ready to take MSP logos
If you want to improve your defenses against cyber threats and better protect your clients, contact TitanHQ today for further information about SpamTitan Email Security and WebTitan Web Security.
The TitanHQ MSP Program – TitanSHIELD
The TitanSHIELD MSP Program allows MSPs to take advantage of TitanHQ’s proven technology so that they can sell, implement and deliver our advanced network security solutions directly to their client base. Benefits include partner support, a dedicated account manager, assigned sales engineer support, access to the Global Partner Program Hotline, access to the Partner Knowledge Base, 24/7 priority technical support, online technical training and FAQs, access to the Partner Technical Knowledge Base, and full access to an extensive range of marketing materials and sales tools.
Contact the MSP team at TitanHQ today for more information and to apply to join more than 1,500 MSP members of the TitanSHIELD program.