TitanHQ has announced the release of a new version of the WebTitan DNS filtering solution that incorporates several new features to improve usability, functionality, and security, including advanced off-network DNS protection for remote workers.

WebTitan is an award-winning DNS-based web filtering solution used by thousands of SMBs, enterprises, and managed service providers for exercising control over the web content users can access via wired and wireless networks and for blocking web-borne cyber threats. The latest release adds new features that have been requested by customers.

The new additions in the latest WebTitan release are: Interactive threat intelligence with DNS data offload, remote workforce protection: OTG device exceptions, and DNSSEC security enhancements. A new user interface has also been implemented to improve usability, with several new advanced reporting capabilities that have been requested by managed service providers.

Interactive Threat Intel with DNS Data Offload

For many users, WebTitan is a set-and-forget solution. The solution is easy to set up and configure to restrict access to inappropriate web content and block access to known malicious websites. For restaurants, coffee shops, and retail outlets that offer free Wi-Fi to their customers, these controls can be set and forgotten about. However, many users require access to extensive reports and intelligence to allow them to conduct investigations into the threats that are targeting the organization. WebTitan provides those insights.

The latest version gives users the ability to list the DNS request history and download logs for analysis, access all DNS data, and extract DNS query data for sophisticated integrations and advanced data analysis, which will help with network troubleshooting, security planning, and IT decision-making.

New User Interface with Advanced Reporting

The WebTitan User Interface was designed to be intuitive and easy to use, to allow individuals with all skill levels to navigate through the features of the solution, set their content control policies, add blacklists, and view reports of web activity, including viewing real-time reports of Internet access down to the individual user level.

The latest version includes a new UI that provides access to advanced, relevant, and easy-to-digest data, and features a suite of new, interactive reports and data visualization tools. The latest reports show new behavior, blocked URLs, security reports, and trend reports, which have been embedded into the new UI to greatly improve the user experience. Many of the new reports were added to the solution at the request of users.

Remote Workforce Protection

WebTitan can be used to protect employees accessing the Internet on wired networks, but many businesses need to protect remote workers. During the pandemic, it became even more important to be able to protect remote workers who were accessing the Internet through their home routers, and many businesses now support hybrid working, where employees may access the internet at home, in the office, or through public Wi-Fi hotspots. WebTitan On-The-Go (OTG) allows organizations to extend the protection of WebTitan to remote workers through the WebTitan OTG agent, which protects devices no matter where they access the Internet.

The latest release sees major enhancements to the WebTitan OTG agent which is used to protect, manage, and monitor users when off the network. The latest release includes a replacement for the JSON config filters for OTG devices and makes it much easier to add and update exceptions to OTG devices through a simple and easy-to-use user interface.

DNSSEC Security Enhancements

The DNS was designed to be a scalable distributed system but did not incorporate any security features. The Domain Name System Security Extensions (DNSSEC) is a security system that was developed to add security and combat some of the threats that target the DNS. DNSSEC is used to verify the origin and integrity of data during the DNS resolution process and involves using cryptographic signatures for authentication. DNSSC is the primary way to prevent DNS poisoning attacks, where attackers target the DNS to redirect users to fake web servers and malicious websites. Security enhancements have been made to better protect users and allow DNSSEC to be easily implemented by users.

“This WebTitan release is hitting so many key pillars of success for TitanHQ. The data offload feature has been requested by many customers and creates real differentiation for our solution in the market. This coupled with our new advanced reporting were major requests from our MSP customers,” said Ronan Kavanagh, CEO, TitanHQ. “Finally, security is at the heart of what we do and are, the addition of DNSSEC just continues to add to our credentials.”