Tom Watson has taken on the role of Channel Chief at TitanHQ and will manage the company’s MSP tradeshows, roadshows, and webinars, and will oversee the new TitanHQ MSP program. Tom is a seasoned veteran of the IT channel, having worked as a network engineer, owned and operated an MSP business, provided MSP consultancy services and, for the past 24 years, has been a vendor evangelist for a swathe of tech companies. Tom has also previously served as Channel Chief for grade one vendors such as NinjaOne and Axcient. Tom is committed to keeping TitanHQ’s already exceptional level of service delivery in perfect alignment with changing MSP demands.
TitanHQ is undergoing a major expansion in the U.S. market to meet the massive demand for TitanHQ services from U.S. MSPs. Many international vendors have embarked upon an expansion in the United States but have overlooked the importance of bringing in locally sourced, experienced advisors to assist with serving the close-knit U.S. market. TitanHQ recognizes the importance of bringing in top local talent, hence the recruitment of Tome Watson. Tom will be based in TitanHQ’s new U.S. base in Shelton, Connecticut, where he will work alongside another recently appointed U.S. IT channel veteran, Jeff Benedetti, TitanHQ’s VP of Sales.
TitanHQ has been providing innovative solutions to managed service providers for more than 20 years and offers multiple award-winning SaaS solutions for email security, web filtering, email archiving, email encryption, and security awareness training. The products are used by more than 8,500 businesses worldwide and over 2,500 MSPs to protect against malware, ransomware, phishing, viruses, botnets, and other cyber threats, and to help businesses meet compliance requirements.
TitanHQ products have been built from the ground up for MSPs and save them considerable support and engineering time by stopping problems at the source. The solutions are a huge hit with MSPs due to their ease of implementation, ease of use, and seamless integration into the existing technology stacks of MSPs. The TitanHQ MSP-centric platform enables MSP partners to generate recurring revenues through the sales of TitanHQ solutions to SMBs, and easily scale and effectively manage their own businesses.
“I see my role as being more of a liaison than anything,” said Tom, regarding the recent appointment. “TitanHQ already has a fantastic offering. You’ll be hearing me talk about that in the future. For now, I think it’s more important to highlight the commitments TitanHQ has made to the channel. This is a company that is 100% dedicated to making sure they serve the MSP community.” Tom went on to say, “I’ve wanted to work for a rising cybersecurity company for quite a while now. Here I know I can use my skills and understanding of MSP operations, sales, and marketing to help MSPs succeed. Working together with TitanHQ we can give MSPs everything they need to provide quality cyber services to their clients.”
It is vital for any company looking to expand in the US and better serve the needs of MSPs to bring in MSP industry experts. “For over 20 years TitanHQ has worked with MSPs to develop best in class, advanced, and highly innovative cybersecurity solutions. We pride ourselves on the sophisticated yet easy-to-manage offerings we bring to the market. Bringing Tom on board is yet another leap to allow us to offer the best service to the MSP market,” said TitanHQ Marketing Director, Dryden Geary.