Email Archiving for MSPs

Email archiving for MSPs is a service that can add value for clients of Managed Service Providers and increase Manage Service Providers´ profits. Email archiving is an easy service to implement and manage, yet has a high margin, generates regular additional income, and is easy to sell to clients.

Practically every type of business should be archiving emails in the cloud. Cloud-based email archiving offers the benefits of preventing email data loss, increasing productivity, reducing the load on the mail server, and enhancing compliance with federal and industry regulations. Yet few email service providers – including Office 365 – offer backup and recovery services in their basic packages; and, even when they do, they are not necessarily suitable for most businesses due to failing to archive emails in real time.

The Benefits of Email Archiving in More Depth

Email archiving at the point an email passes through the mail server prevents email data loss from both malicious insiders and cybercriminals. A copy of each email is saved in its original form and sent to a remote data center, so that if an email is deleted – either maliciously or accidentally – it can be restored with the click of a mouse. This process can be used to reverse not only small scale data loss, but also the entire email database in the event of a cyberattack or natural disaster.

The ability to restore accidently deleted emails with the click of a mouse significantly increases productivity because – according to a 2016 Adobe survey – 57% of employees spend at least one hour per day searching for lost or misfiled documents. Not only that; but, when they realize they have deleted an email by mistake, the recovery of the email usually involves a call to the IT Helpdesk – reducing the productivity of two employees rather than one.

With regard to reducing the load on the mail server, cloud-based email archiving enables historic emails to be deleted from individual mailboxes to free up space and prevent quotas being exceeded. Emails stored in the cloud can be easily searched for and quickly retrieved on demand – provided employees conducting the searches have the correct permissions. Fortunately, access controls are easy to apply as are automatic retention periods to enhance compliance with federal and industry regulations.

However, email archiving compliance concerns more than applying access controls and retention periods. Depending on which regulations a business is subject to, it may be necessary to demonstrate archived emails have not been amended in any way (i.e. to comply with eDiscovery rules), that they have not been accessed without authorization (i.e. to comply with HIPAA), or that they have been deleted once the data within the emails has served its intended purpose (i.e. to comply with GDPR).

ArcTitan´s MSP Email Archiving Service

ArcTitan Cloud is an email archiving service suitable to be supplied to clients by Managed Service Providers (MSPs). Developed by the same team responsible for WebTitan Cloud and SpamTitan Cloud, ArcTitan Cloud can be supplied as an archiving-as-a-service add-on for clients using Office 365, or as a standalone product for clients using alternate email services.

Considering the benefits of email archiving mentioned above, most businesses will see the advantages of adding a cloud-based email archiving service to their existing managed service – making the provision of a managed email service far more lucrative to MSPs. Providing an inexpensive and management-free email archiving service may even attract new clients to the MSPs business.

ArcTitan Email Archiving for MSPs

  • No hardware to purchase or software to download.
  • Easy for MSPs to set up and for clients to use.
  • APIs supplied for integration with management tools.
  • Searches up to 30 million emails per second.
  • Capable of archiving up to 200 emails per second.
  • Multiple hosting options and world-class customer support.
  • Highly secure and scalable up to 60,000 users.
  • Improves profitability of Office 365 for MSPs.
  • Available as a white label service for rebranding.

Find Out More about ArcTitan Email Archiving for MSPs

If your business is looking for opportunities with excellent margins and industry leading support, speak with us about ArcTitan email archiving for MSPs. We particularly welcome enquiries from MSPs yet to offer email services to their clients, or who are unhappy with their current provider, as this will give us an opportunity to introduce you to our MSP Program.

Naturally our team will be happy to answer any questions you have and organize a demonstration of ArcTitan Cloud in action, so you can see how easy our email archiving service is to set up, integrate into existing MSP service stacks, and manage on behalf of your clients. Contact us today for more information about ArcTitan email archiving for MSPs and you could very quickly be helping your clients prevent email data loss, increase productivity, reduce mail server load, and enhance compliance.